SERVICENOW RELEASE01
ServiceNow Australia vs Zurich: What Actually Changed?
A practical comparison of Zurich's agentic AI foundation and Australia's move toward AI-led decisions, continuously maintained knowledge and stronger enterprise governance.
29 Aug 2026 · 12 min readRead complete update →AI & AUTOMATION02
Now Assist, Agentic AI and AI Control Tower: The Complete Picture
Learn how ServiceNow's assistive AI, autonomous agents and governance capabilities fit together without treating them as competing products.
29 Aug 2026 · 11 min readRead complete update →NEW RESOURCE03
Practical Learning Documents Are Now Live
The learning library now gives students detailed, mobile-friendly ServiceNow guides instead of placeholder cards.
28 Aug 2026 · 6 min readRead complete update →SITE UPDATE04
Verified Student Review System Launched
Students can submit feedback directly, while approved reviews appear automatically without a code update.
27 Aug 2026 · 4 min readRead complete update →UPCOMING BATCH05
ServiceNow ITSM Batch Starts 4 September
A 40-hour weekday program covering administration, development, integrations and hands-on project scenarios.
4 Sep 2026 · 5 min readRead complete update →UPCOMING BATCH06
ServiceNow ITOM Batch Starts 11 September
A 20-hour practical track focused on CMDB, Discovery, patterns, IRE and Service Mapping.
11 Sep 2026 · 5 min readRead complete update →